R.O.Writer is the premiere shop management software system for automotive service centers. It was designed for automotive professionals by automotive professionals. First time users and experts alike will find R.O.Writer simple to operate yet powerful enough to handle their most demanding business needs.

In addition to integrated catalog look-up and ordering, R.O. Writer offers full Point-Of-Sale (POS) with Professional Accurate estimating and invoicing; Express Estimates For Quick Phone Quotes; Integrated Electronic Phone Book; Fast Tire Quotes; Parts & Labor Guide Interfaces; Electronic Parts Ordering Connectivity; Customer & Vehicle History; Appointment Scheduling; Marketing & Follow-up Reminders; Inventory/Parts Control; Email Follow-up; Technician Time & Productivity; Hourly & Job Time Clocks; A/R, A/P, ePayment, Mobile, plus many more options.
Plus, if you currently have another point-of-sale program, we can convert your data into R.O. Writer. There is no need to start over as we can convert data from over 45 of the most popular systems out there today!
No More Than You Need
The modular, or "building block" design of R.O.Writer allows you to begin with Base Service Management features:
- Repair order estimation & generation - provide a professional image to customers.
- Complete customer & vehicle history - quick, easy access to historical repair data.
- Reports - daily, monthly and weekly - on demand!
- Profit control and analysis - It's your bottom line.
- Preset labor operations - increase accuracy and productivity.
![]() |
Software only or turnkey system solutions, including the installation of single or multi-user hardware systems are available. Because of its flexibility, R.O.Writer offers solutions for general repair, tire centers, transmission shops, big truck or tractor operations - virtually any operation that provides parts and labor. Whether you handle five repair orders a day or a hundred, R.O.Writer is up to the task.
Setup and Support
Trained R.O.Writer personnel can deliver the system to your shop and provide on-site training for you and your staff. Setup and training is so fast and efficient that most shops are up and running quickly - with little interruption. After the installation and initial training, our technical support staff is available to address your questions. With R.O.Writer, you get more than just a program for your shop. The on-going, professional, personal support you will experience plays a significant role in the high degree of customer satisfaction for which R.O.Writer is known for.
Parts and Labor Databases
R.O.Writer is a recognized leader in the field of computerized shop management integration by major parts and labor database suppliers. Through alliances with these companies, R.O.Writer offers access to their OEM and aftermarket parts and labor guides on DVD. Just a keystroke away is application and pricing on over 4.5 million parts. Accurate estimating and ordering is a snap, increasing customer confidence and your bottom line.
Competitive Pricing
You will not pay a premium for the quality, flexibility and service you get from R.O.Writer. You'll find competitive prices, flexible terms, a variety of financing and lease options.



